Privacy Policy

Tika24 (“Tika24,” “we,” “us,” or “our”) values your privacy and is committed to protecting personal data. This Privacy Policy explains how we collect, use, store, share, and protect personal data when you use our websites, software, or services (the “Service”). It complies with GDPR and other applicable laws. By using the Service, you agree to this Policy.

1. Information We Collect

We collect data you provide, such as name, email, phone, company details, role, billing info, login credentials, and communications. We also collect operational data related to projects, tasks, time tracking, productivity, approvals, comments, and analytics. Technical data like IP address, device/browser info, session logs, location, and usage patterns is automatically collected. Additional data may come from third-party integrations or optional monitoring features.

2. How We Use Personal Data

We use data to provide and improve the Service, manage accounts, authenticate users, deliver core features, generate reports, support collaboration, and respond to requests. Data also supports billing, compliance, security, fraud prevention, and system integrity. Where permitted, we may send updates or marketing messages.

3. Legal Bases for Processing

For GDPR users, processing relies on contract performance, legitimate interests, consent, legal obligations, or vital interests. Business customers determine the legal basis for data submitted via their accounts.

4. How We Share Personal Data

We share data with trusted service providers for operations (hosting, storage, analytics, payments, security, monitoring). Authorized users in your organization and integration partners may access data. Data may also be disclosed when required by law, to protect rights, or during business transactions, with appropriate safeguards.

5. International Data Transfers

Data may be transferred to countries outside your location. We apply safeguards, such as Standard Contractual Clauses, where required.

6. Data Retention

We retain personal data only as needed to provide the Service, meet legal obligations, resolve disputes, and prevent abuse. Unneeded data is deleted, anonymized, or securely stored.

7. Security

We implement reasonable technical and organizational measures, including access controls, encryption, and monitoring. Users must protect login credentials.

8. Cookies and Similar Technologies

Cookies support functionality, remember preferences, analyze usage, and improve the Service. You can manage cookies via browser settings, but disabling them may affect functionality.

9. Marketing Communications

We may send marketing messages where permitted. You may opt out at any time. Essential service messages will still be delivered.

10. Your Rights

You may access, correct, delete, restrict, or object to processing, withdraw consent, request portability, and file complaints. Contact info@waydigit.com to exercise your rights.

11. Children’s Privacy

The Service is not for children under 18, and we do not knowingly collect their data.

12. Third-Party Links and Integrations

We are not responsible for third-party services linked or integrated with the Service.

13. Customer Data and Workspace Data

Business customers determine what data is submitted, how it is used, legal bases, permissions, and retention within their organization.

14. Changes to This Privacy Policy

We may update this Policy; updates will be posted with a revised effective date.

15. Contact Us

For questions, contact info@waydigit.com.